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Our Industry-Leading Guarantee

Global Pharmacy Plus 100% No-Risk Satisfaction Guarantee

Customer Service Toll-Free -support line:  (855) 475-7782

Hours:  Monday through Thursday, 9 am to 6 pm EST and Friday from 9 am to 5 pm EST

If for any reason, your order is not delivered or you  are dissatisfied with your product, we will have the pharmacy re-ship the order at our expense or refund 100% of your money - your choice.

Your satisfaction is very important to Global Pharmacy Plus and we understand the importance of the correct pharmaceutical products reaching you in a timely manner.  We take great care in choosing the fully licensed pharmacies that will offer you the high-quality generic medications you need.  If a problem should arise, a dedicated and understanding customer service team will assist you in a number of ways to rectify the situation as promptly as possible and to your expectations.

Some information customer service may ask for when you call:

Name or other personal information that you gave at the time of the transaction

Tracking Number

Product LOT Number

If your order is not delivered within 21 days; please call customer service toll-free at the number above, and they will advise you of your order status via your tracking number.   If the order has been lost or held-up, customer service will request an immediate re-ship of the product(s) at no cost to you or will refund 100% of your money.

If your order is not delivered at all, customer service will re-ship the order at no cost to you or will refund 100% of your money.  

If you receive the wrong product, we will need the Product LOT Number to have the pharmacy ship the correct product at no cost to you or we will refund 100% of your money.  There is no need for you to return the incorrect product and wait any longer than necessary to receive the correct one. Global Pharmacy Plus asks that you simply safely dispose of the incorrect product at a local pharmacy.  In most cases, it is also safe to dispose of the product in your household trash.